Australian Embassy

Visas and Citizenship

The Department of Immigration and Border Protection (DIBP) office at the Australian Consulate-General in Dubai manages visa and citizenship services for residents of Qatar, Bahrain, Kuwait, Oman, Saudi Arabia, United Arab Emirates and Yemen.  

For information on topics not featured on this site, please visit our main website:


Important News:

  1. Reforms to modernise Australia's visa system
  2. Temporary activity visa framework changes
  3. Australia's simplified student visa framework
  4. Online services
  5. Australian Visa Application Centres in the Gulf region
  6. Scam alert


1. Reforms to modernise Australia's visa system

The Australian Government has announced it will enhance the way visa and citizenship services are delivered using the latest digital technologies. The improvements will enable us to better manage the applications we receive and the growing number of travellers to Australia.

Our goals are:

  • a streamlined experience for visa and citizenship applicants
  • better automated end-to-end processing
  • increased use of online self-service tools

This is a long-term programme of improvement in the way we deliver our services. There are no immediate changes for current visa applicants/holders.

Read more about the Reforms to modernise Australia's visa processing system


2. Temporary activity visa framework changes

On 19 November 2016 Australia introduced reforms to the temporary activity visa framework.

The following visas are now closed to new applications:

  • Subclass 401 Temporary Work (Long Stay Activity) visa
  • Subclass 402 Training and Research visa
  • Subclass 416 Special Program visa  
  • Subclass 420 Temporary Work (Entertainment) visa
  • Subclass 488 Superyacht Crew visa.

Note: new applications for any of the above visas lodged on or after 19 November 2016, including applications that were sent prior to 19 November but received by the DIBP office at the Australian Consulate-General Dubai on or after 19 November 2016, will be considered invalid and returned to the applicant together with payment of the visa application charge.

Four new visa subclasses have been introduced:

  • Subclass 400 Temporary Work (Short Stay Specialist) visa
  • Subclass 403 Temporary Work (International Relations) visa
  • Subclass 407 Training visa
  • Subclass 408 Temporary Activity visa.

The new framework is designed to make applying for a temporary activity visa easier. For more information see: Temporary activity visa framework changes


3. Australia's simplified student visa framework

On 1 July 2016 Australia introduced a simplified student visa framework.

Under the new student visa framework:

For more information see: Simplified student visa framework

Note: paper student visa applications lodged on or after 1 July 2016, will be considered invalid and returned to the applicant together with payment of the student visa application charge.


4. Online Services


ImmiAccount is the 'front door' to our online services. After creating an ImmiAccount you can:

  • apply for a visa or citizenship
  • update your passport details
  • update your contact details

Visa Entitlement Verification Online (VEVO)

VEVO is a free online service that allows visa holders to check the details and entitlements of their visa. You can also use VEVO to print a copy of your visa details to take with you when you travel, or email your visa details.

Visa holders may also download our free myVEVO app which allows you to view and email your visa details via an Android or iOS mobile device.


5. Australian Visa Application Centres in the Gulf region

We have a service delivery partner - VFS Global - for the provision of visa lodgement services throughout nine Australian Visa Application Centres (AVACs) in the Gulf region.

AVACs offer visa application lodgement services such as:

  • biometrics collection
  • application fee payment
  • application tracking
  • responses to general application enquiries

Applicants can lodge an Australian visa application in person at any one of the Australian visa application centres currently located in the United Arab Emirates » Saudi Arabia » Kuwait » Bahrain » Qatar and Oman

Australian visa application centres have extended client service hours. You do not need to make an appointment, however during peak travel periods scheduling an appointment online is recommended.


6. Scam alert

The Department of Immigration and Border Protection is aware of an email scam involving a mailing address designed to appear as a genuine Australian government email address.

Individuals contacted via the bogus email address - - are generally informed that they have been selected by random ballot for the "2017 United Nations Global Special Humanitarian and Family Resettlement to Australia".

The person targeted is asked to respond to the email and provide personal documents to the scammer. Individuals will then be asked to make a payment via money transfer.

This is a scam. This specific programme does not exist and Australia does not select prospective applicants for resettlement by random ballots.

If you receive an email that matches this scam we strongly recommend you do not respond.

The Department of Immigration and Border Protection (DIBP) processes visa applications for Australia. If you are contacted by a person claiming to be from another organisation and promising access to an Australian visa, please report this to the DIBP

See our main website for more information and current alerts about other scams, hoaxes and migration fraud.

Australian visa options

There are a number of visa options available for people who want to visit, work, study or live in Australia. To see which Australian visa might suit you, use our Visa Finder

For information about the different visa categories, use the following links:


Lodging your visa application

Watch a short online video about applying for a visa to come to Australia

Apply online

Eligible applicants should apply online by creating an ImmiAccount

Apply at an Australian Visa Application Centre

To see which Australian visa applications can be lodged at an Australian visa application centre, refer to Visa Types

To avoid processing delays, all documents and information to support your visa application must be submitted together at the time of application lodgement – see our information to help you prepare your application. You can expect your visa application to take longer to process if you have not provided all the required documentation when you apply.


Application processing times

The processing time for your application will depend on the visa or citizenship category you have chosen. For a detailed list of processing times, see our global visa and citizenship processing times

Processing times will be updated monthly and will be available for most visa and citizenship application types.


Australian Citizenship

Applying for Australian citizenship

See our step-by-step guide about how to apply for Australian citizenship

Applications for citizenship by descent can be lodged at any of the Australian visa application centres in the United Arab Emirates, Bahrain, Kuwait, Oman or Qatar.

If you have lost, damaged or had your Australian citizenship certificate stolen, use our online guide to apply for proof of your Australian citizenship

Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce Australian citizenship should be lodged at our Canberra office in the Australian Capital Territory.


Contacting the visa and citizenship section:

Visa and citizenship application general enquiries are managed by our service delivery partner VFS Global:

After lodging your visa application, if you need to contact us then use the Australian Immigration Enquiry Form – United Arab Emirates


We value your feedback